Order Processing and Same-Day Shipping:
Orders placed by 2:00 PM (EST) on a business day are eligible for same-day shipping.
Exceptions to same-day shipping include:
Large wholesale purchases
International orders
Customized products
Print-to-order or Wood Shop products
Drop ship vendor items
Special orders
Order Processing Timeframes:
Orders placed after 2:00 PM that don’t ship on the same day are typically shipped on the following business day.
Friday orders placed after 2:00 PM will begin processing on the following Monday morning.
Overnight Shipments:
For overnight shipments within the contiguous United States, orders must be placed by 2:00 PM (EST) to arrive the next business day.
Delivery Date and Courier Communication:
The expected delivery date is provided by your courier and is subject to change. For inquiries or concerns, please contact the courier directly.
Shipping Rates and UPS Dimensional Policies:
We strive to keep shipping rates low, but adherence to UPS dimensional policies may result in adjustments for large-sized, lightweight packages (e.g., Speed Rails).
Customers may be asked to pay more in shipping or select a lower priority service for such packages.
Fees for UPS Changes Redirects, and Cancellations:
Any UPS changes or redirects due to incorrect shipping details are subject to a minimum $10 fee.
Cancellations after an order has been shipped are also subject to a minimum $10 fee.